Frequently Asked Questions
Find answers to common questions about your COCO experience
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page for specific measurements and fit recommendations.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You may cancel within 1 hour of purchase; after that, please follow our return process.
Do you restock items that are sold out?
Many of our popular pieces are restocked. We recommend signing up for 'Back in Stock' notifications on the specific product page.
Are your materials sustainably sourced?
COCO The Shop is committed to ethical fashion. We prioritize eco-friendly fabrics and partner with manufacturers who follow fair labor practices.
How do I track my shipment?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.